What's The Problem Here?
How to find and fix the causes of workplace apathy
The department responsible for maintaining shipping supplies at a mid-sized telecommunications company had done its job — at least, from a numbers standpoint. There were plenty of boxes in the warehouse for shipping the phone systems the company sold. The trouble was: some boxes were white, and some were brown. A minor concern, you’d think. Unfortunately, the discrepancy caused quite a stir.
In the white corner stood the Western-region sales and marketing team. In the brown corner stood the Eastern-region sales and marketing team. Both felt their color preference was best, and both had their reasons. On the floor, there was little sign of unrest. Orders were coming in, paperwork processed and phones shipped as usual. Around the water cooler, though, it was a different story...Read the full article here.
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